PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their Personal Data or ‘Personally Identifiable Information’ (PII) is being used online. Personal data is any information, which can identify you as a person directly or indirectly, according to the definitions of the European data protection legislation. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

 

Please read this American Mat & Timber (“AM&T”, “we”, “us”, “our”) privacy policy carefully to get a clear understanding of what Personal data we collect, why we collect it, what we do with it and what rights you have in protecting your privacy, as well as how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

This Privacy Policy applies to your Personal Data when you visit www.americanmatandtimber.com or amtmat.com, or send us information through email, SMS text, skype, zoom, textline or through any another channel. By using any of these channels you agree to have read and understood this Privacy Policy.

What type of information does AM&T collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, quoting history and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  We also collect personally identifiable information (including name, email, phone number, password, communications), comments, feedback, product reviews, recommendations, and personal profile. We use best practices for storage and data transfer. We do not use vulnerability scanning and/or scanning to PCI standards as we do not collect sensitive information such as credit card or social security numbers.

How does AM&T collect information?

We may collect information from you when you conduct a transaction, complete a form/survey or enter information on our website. As part of the process, we collect personal information you give us such as your name, address, phone number, and email address. Your personal information will be used for the specific reasons stated above only.

Why does AM&T collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional and operational (transactional) messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

How does AM&T store, use, share and disclose our site visitors' personal information?

AM&T’s website is hosted on a third-party platform that provides us with the online platform that allows us to describe and present our products and services to you. Your data may be stored through our third-party’s data storage, databases and our platform’s applications. They store your data on secure servers behind a firewall. Otherwise, we do not share site user’s personal information.

How does AM&T communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to communicate instructions or plans to fulfill conveyance of goods or services, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

We may use third-party services, such as Google Analytics or other applications, placing cookies or utilizing other tracking technologies through their services, they may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by this Privacy Policy.

How can you withdraw their consent?

If you don’t want us to process your data anymore, please contact us at admin@amtmat.com or send us mail to: AM&T -  Admin, 6422 McGrew, Houston, TX 77087.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at admin@amtmat.com or send us mail to: AM&T -  Admin, 6422 McGrew, Houston, TX 77087.